Write this down somewhere as you will need to enter it as the reset password later. This will be a 12 digit number appearing on a sticker at the back of your phone. If you don’t use a password manager, those complex passwords can be hard to remember.If you’ve forgotten the password for your Microsoft accountwhich might be an account at, ,, or even you can’t really recover that same password, but it’s easy enough to recover your account by resetting your password to something new. Step 2: Polycom Factory Reset without Passwordįirst you will need to look at the back of your phone to locate the MAC address. If this still does not work, we will go to the next step and perform a reset without the password.
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